Appliance service centre software
Service+ is cloud software for appliance service centres: AC, refrigerator, washing machine and small-appliance repair, with job cards, spares, warranty work, branches and GST invoicing in one system.
Free Lite plan, no setup fee. Or open the live demo with no sign-up.
From a service call to a closed job
An appliance service centre handles a steady stream of jobs, each needing a record. Service+ turns every job into a job card with the device, the problem reported, the estimate and the technician. A live pipeline shows every open job by stage, from received to delivered.
Staff can keep internal notes on a job, such as a promise made to the customer or a note about a spare on order, that never show up on a customer's printout or message.
Spares you can account for
Compressors, PCBs, motors, filters and sensors are costly, and a service centre that cannot say where a spare went cannot price a repair correctly. Service+ uses parts against the job, so the stock movement and the cost are recorded together.
- Purchase entry with supplier and batch tracking
- Stock held per branch, not as one combined number
- Parts used straight from the job card
- Branch-to-branch stock transfer
- Stock adjustment and a part finder
Branches and business units
Growing past one counter usually means a second branch, a second brand or a separate business. With the Enterprise plan, one login covers every branch, and each keeps its own job numbering, stock and reports, so one branch never disturbs another's figures. You switch between them without logging out.
Warranty work and brand service
Many appliance centres earn most of their volume from brand warranty work. Service+ tracks warranty jobs separately from paid jobs, supports batch warranty intake for jobs from one brand, and includes warranty parts and warranty trend reports. An extended-warranty leads view helps you follow up customers whose cover is ending.
Billing, reports and customer updates
GST and non-GST invoices come from the finished job, with receipts, a cash register and a GST summary for your accountant. An operations dashboard, revenue and profit reports and job-aging reports give the owner the numbers without a spreadsheet. Customers receive WhatsApp updates when a job is received, ready and delivered.
What it looks like
Real screens from Service+, running on our demo workshop.
Questions we are asked
- Is Service+ suitable for AC, refrigerator and washing machine service?
- Yes. Service+ covers the full flow for appliance service centres: job intake, technician assignment, spare parts, warranty tracking, GST invoicing, WhatsApp updates and reports. It is aimed at mobile, TV, AC and other appliance repair businesses.
- Can I run several branches from one login?
- Yes. Enterprise supports multiple branches, each with its own numbering and stock, and stock can be transferred between branches. Lite, Basic and Standard use the head office only.
- Can I manage warranty jobs for a brand?
- Yes. Warranty jobs are tracked separately from paid jobs, with batch warranty intake and warranty parts and trend reports. There is also an extended-warranty leads view for follow-up.
- Can my staff have separate logins?
- Manager, receptionist and technician roles each see only what they need, and access rights are set per business unit. Standard and Enterprise let you add staff with their own logins.
Related guides
Free to start · Setup, import and training included · No lock-in
Ready to run your workshop on Service+?
Start on the free Lite plan, or tell us about your workshop and we will set you up.