Warranty service centre software for authorised service centres
Service+ is built for authorised service centres: warranty jobs kept apart from paid ones, batch intake for brand jobs, warranty parts and trend reports, and an extended-warranty pipeline.
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Warranty and paid work, kept apart
A service centre that does both brand warranty work and paid repairs needs the two to stay separate: they bill differently, they consume parts differently and they are reported differently. Service+ tracks warranty and out-of-warranty jobs separately from intake through billing, so a warranty job never gets mixed into the customer revenue figures.
Batch warranty intake
Brand work often arrives in lots: a courier delivers a stack of units, each needing a record. Batch warranty intake lets the front desk register them together instead of opening one job at a time, which is where most of the typing time goes in a busy warranty centre.
- Register several warranty jobs from one brand in a single pass
- Capture device and fault details once for the batch
- Each job still gets its own job card and technician
Warranty parts and trends
The warranty parts report shows what spares warranty jobs have consumed, and the warranty trend report shows how warranty volume moves over time. These are the figures a centre needs when reconciling with the brand or planning what to stock.
Extended warranty leads
A customer whose cover is about to end is a sales opportunity. Service+ includes an extended-warranty leads view and a pipeline for that follow-up, so it is a tracked list rather than a note on someone's desk.
Everything else a service centre runs on
Alongside warranty work, you get job cards, technician assignment, spare-parts inventory by branch, GST and non-GST invoicing, WhatsApp updates to customers and an operations dashboard. Enterprise adds multiple branches, each with its own numbering and stock. Look around the live demo workshop first; it needs no sign-up.
What it looks like
Real screens from Service+, running on our demo workshop.
Questions we are asked
- Does Service+ support authorised brand service centres?
- Yes. Service+ supports authorised service centres with warranty and out-of-warranty jobs tracked separately, batch warranty intake for several jobs from one brand at once, and warranty reports.
- What is batch warranty intake?
- A batch warranty-intake flow lets you register several warranty jobs from one brand in a single pass instead of keying each job separately.
- Can I see which parts warranty jobs consume?
- Yes. Warranty parts consumed and a warranty trend report are included, so you can see what parts warranty work is using over time.
- Can I follow up customers for extended warranty?
- An extended-warranty leads view and pipeline help you follow up customers whose warranty is ending and who may want extended cover.
Related guides
Free to start · Setup, import and training included · No lock-in
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